Livelo #2: Frequently Asked Questions and Answers
The Livelo #2 is a versatile, stable and premium-built box bike developed for Nordic conditions. It is created for families, commuters, dog owners and anyone who wants a safe, fun and environmentally friendly transportation option all year round. Below you will find answers to the most frequently asked questions about winter performance, safety, batteries, everyday use and technology, based on the experiences of both new and experienced Livelo riders.
General questions
• Who is Livelo #2 for?
Livelo #2 is for anyone who wants a practical, fun and environmentally friendly way to get around. It suits families, commuters, dog owners and riders of all experience levels thanks to its stable design and smooth electric assistance.
• Can I bring children on my Livelo #2?
Yes. The front cargo area is spacious enough for up to two children and is built with high sidewalls, strong materials, a roll bar and seat belts. Having the children in front makes communication easy and increases safety.
• Can I bring my dog?
Yes. The Livelo #2 is very well suited for dogs of all sizes. The stable three-wheeled design makes the ride safe, and many dogs appreciate the front seat. We recommend a harness or leash for extra safety.
• How much weight can Livelo #2 handle?
Cargo box: up to 80 kg
Driver: up to 120 kg
Luggage rack (accessory): up to 27 kg
The engine is optimized to provide comfort and power even at full load.
Winter Performance & Tires
• How does Livelo #2 perform in winter?
The Livelo #2 is designed for year-round use. With three wheels, wide tires, a sturdy frame, and reliable electric assistance, the bike is stable and safe even in winter conditions, such as snow, ice, and slush.
• Do I need winter tires?
It depends on how you drive.
In light winter road conditions: standard tires are often sufficient.
In case of snow or ice: winter tires are recommended, and many people only change the rear tire.
Best grip: studded tires.
• What tire pressure is recommended?
Between 2.0–4.0 bar depending on load and comfort.
Lower pressure = smoother, more stable ride.
Higher pressure = better roll and efficiency.
Battery, range & technology
• What is the range of the battery?
It depends on assistance level, temperature, terrain and load.
Standard battery (418 Wh): 20–40 km
Large battery (630 Wh): 30–60 km
• How does the Livelo app work?
The Livelo app connects to the bike's GPS and gives you:
real-time bike position
travel history
motion alarm
geofence alerts
service reminders
login via personal PIN to activate electric assistance
The app contributes to increased safety and makes it easy to keep track of the bike.
• What is LATS?
LATS (Livelo Anti-Theft System) is Livelo's built-in theft protection with:
GPS tracking
personal pin code
motion alarm
notifications for unexpected activity
LATS combined with approved locks provides greatly improved protection against theft.
Security & parking
• How safe is Livelo #2?
Livelo is built with a stable low center of gravity, a robust frame, hydraulic brakes, bright lights and an anti-tip wheel at the front. For passengers, the reinforced cargo box, seat belts and roll bar provide extra security.
• Can I park Livelo #2 outdoors?
Yes, the bike can withstand all weather conditions. However, we recommend:
a protective cover for longer life
approved locks
to activate GPS tracking and alarms in the app for extra security
Delivery, service & maintenance
• How is Livelo #2 delivered?
The bike comes fully assembled on a pallet. After unpacking and adjusting the saddle, it is ready to ride immediately.
• How do I take care of the bike?
To extend the lifespan, it is recommended:
regular cleaning
keep chain/drive belt clean
check tire pressure often
lubricate the chain if necessary
professional service 1–2 times per year
• Do I need insurance?
Insurance is not mandatory, but highly recommended. You can insure via:
home insurance
specialized bicycle insurance
Check that the insurance covers electric bicycles and which lock is required.
• What is the resale value?
Livelo #2 retains its value very well due to its durability, high quality and demand. Well-maintained bikes with healthy batteries often sell for one of the highest second-hand prices for box bikes on the market.
